Contact Us
Frequently Asked Questions (FAQs)
How can I contact Dr. Alter?
You can reach Dr. Alter by phone or WhatsApp on +971 50 861 6508, by email at hello@thedralter.com or by visiting any of the 4 locations directly — walk-ins are always welcome. A contact form is also available on the Contact Us page for written enquiries.
Where is the Dr. Alter Business Bay location?
The Business Bay location is at Bay Avenue Mall, Business Bay, Dubai. It is easily accessible from most towers in the Business Bay and DIFC areas. Use the Google Maps link on the Contact page for directions.
Where is the Dr. Alter Greens location?
The Greens location is at Onyx Tower 2, The Greens, Dubai. It serves residents from The Greens, The Views, JLT, Discovery Gardens and surrounding Emirates Living communities. Visitor parking is available at the tower.
Where is the Dr. Alter Festival City location?
The Festival City location is near North Parking 2, next to the Adidas showroom at Dubai Festival City Mall. It is accessible to residents and shoppers from Festival City, Ras Al Khor, Al Garhoud and Mirdif.
Where is the Dr. Alter Damac Hills location?
The Damac Hills location is inside Damac Hills 1 Mall (also known as DAMAC Mall), Dubai. It serves residents from Damac Hills, Damac Hills 2, Mudon, Remraam and the wider Dubailand community. Free mall parking is available.
What are the opening hours for Dr. Alter locations?
For the most up-to-date opening hours for each Dr. Alter location, call +971 50 861 6508 or check the Google Maps listing for your nearest location. Hours may vary by location and on public holidays.
Can I send a message to Dr. Alter through the website?
Yes — the Contact Us page has a message form where you can write in with enquiries. For faster response, calling or WhatsApp-ing +971 50 861 6508 is recommended, especially for time-sensitive requests such as same-day alterations.
Can I request a corporate visit through the contact page?
Yes — companies interested in Dr. Alter’s office alteration service can reach out via the contact form, by phone on +971 50 861 6508 or by email at hello@thedralter.com. The Corporate Solutions page also has a dedicated enquiry form for business clients.
Which social media platforms is Dr. Alter on?
Dr. Alter is active on Facebook (facebook.com/thedralter) and Instagram (@dralterdubai). You can follow the accounts for updates on services, tips and promotions across all four Dubai locations.
Is the Damac Hills location listed on the Contact page?
The Damac Hills 1 Mall location is listed in the navigation and throughout the website but may not always appear prominently on older versions of the Contact page. For the most accurate and complete location information, check the Damac Hills location page or call +971 50 861 6508.
